Questions to Ask a Prospective Roofer
A bad roofing job can costly huge in leaks and repairs in the future, so be sure to spend time and effort searching for the right roofer. When interviewing prospects, make it a point to ask six crucial questions.
a. What is your complete company name and physical address?
First and foremost, ask for the roofing contractor’s full name and office address. If they give a P.O.box number, ask for the physical location. A contractor that has no physical location is likely a scam and should be stricken off your list.
b. Are you covered by worker’s compensation and liability insurance?
Contractors should have both liability and workmans’ compensation insurance to protect their clients in case of an accident. Workers’ compensation will protect you against financial responsibility arising from a roofer’s employee getting hurt, or from accidental damages incurred on the job.
Without workman’s’ compensation coverage, you as the homeowner may end up forking medical bills and other costs related to the injury.
c. Do you subcontract for certain or all aspects of the job?
If they do use subcontractors, make sure you know these people as much as you know the roofer, most especially on whether or not they have insurance.
d. Are you a licensed roofer?
Know whether your prospective contractor has a city or state license. Different states have different licensing requirements. Cities and counties may also require a roofer to be licensed. Check whether a license is needed in your area, and if so, inquire from your local licensing offices if your prospective roofer’s license is current and holds no outstanding violations. A business license is not synonymous with a roofer’s license. A business license is only there for legal identification and taxation purposes. It does not guarantee that the person has passed a test or has roofer qualifications.
e. Can you provide homeowner references?
Ask to see local work sites, and examine some roofing projects they had within the last five years. You can ask them for references too, but some people don’t want their private information released, or the roofer may pick a few happy customers. Ring these people and ask if they can confidently recommend the roofer.
f. Will you offer a warranty for the roofing work? A roof warranty is generally for a year, although some roofers may extend this period. The materials are often covered by the manufacturer, and the workmanship by the contractor. These are two different warranties, so specifically ask for the coverage and covered period for each one.